Need2Kno

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Need2Kno

Senior Design Showcase project, Wentworth Institute of Technology, College of Engineering and Computer Science, Department of Computer Science and Networking, 2020

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title: Need2Kno

creator: Erin Shea, Jeff Gore

subject: Ticketing System, Incident Response, Phishing, MySQL, PHP Mailer

description: In cybersecurity, incident response time can be the difference between a successful deterrence, or a breach of your network. There are a lot of tools that are designed to notify Security administrators of potential threats. These tools can include Anti-Virus, Network-Access Control (NAC), and Vulnerability Scanners. While these tools do a good job of protecting endpoints on a network, they lack protections for the end-user. Threats like phishing attacks and other Social Engineering attacks focus on end users and there are few tools that allow for direct end user reporting of these potential threats. When users experience a cybersecurity incident like a phishing attack, they are often unaware of the proper reporting and remediation steps. With Need2Kno, we plan to simplify this process for our users. Need2Kno, a cyber security incident response ticketing system, will give users a centralized location to report security incidents to their companies. IT Security team. We accomplished this project using XAMPP for a locally hosted server, a MySQL database, HTML and PHP scripts, as well as an opensource library known as PHP Mailer. Standard users will be able to register, login, report and view incidents. Security users can login to view the tickets assigned to them and close them following remediation.

publisher: The Douglas D. Schumann Library and Learning Commons, Wentworth Institute of Technology

contributor:

date: 2020

type: Poster

format: .pdf

identifier:

source:

language: eng

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rights: https://rightsstatements.org/vocab/InC/1.0/

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